TripAdvisor has admitted six Accor Hotels into the Hall of Fame this year. The Hall of Fame is awarded to hotels which have won the Certificate of Excellence five years consecutively.
Making into the Hall of Fame are The Sebel Melbourne Flinders Lane, Quay West Suites Melbourne, The Sebel Maroochydore, Pullman Palm Cove Sea Temple Resort and Spa, Pullman Cairns International and The Sebel Mandurah.
TripAdvisor’s Certificate of Excellence is in its fifth year, awarding establishments that have continuously earned positive online reviews on the travel community site. The site has 340 million unique visitors monthly and has more than 225 million reviews.
Chief Operating Officer of Accor Hotels Australia, Simon McGrath, said the number of hotels and range of brands and destinations represented by Accor in TripAdvisor‟s Hall of Fame roll call for 2015 reflected the high calibre of hotels and resort‟s the group represent across the nation.
“It‟s wonderful for so many of our hotels to be recognised for the hard work that they put into making guests‟ stays something special,” he said. “Maintaining a focus on guest experience, and a commitment to anticipating needs are essential to any hotel‟s ongoing success, and the honest feedback provided by customers via TripAdvisor is highly valued by Accor.
“It‟s particularly impressive to be inducted into the Hall of Fame as this award relies on having consistently positive online reviews for five years in a row – a difficult achievement by any measure”
