The Vorwerk Thermomix TM5 and TM6 have been enjoying great popularity for many years and is a driving force in the field of food processors and kitchen appliances with over 8 million units sold worldwide. Vorwerk maintains a close relationship with Themomix advisers and customers as a direct sales organisation.
Vorwerk Engineering GMBH & Co. KG is based in Wuppertal, Germany. It has identified rare areas of concern that may impair the use of the Thermomix very early on. A few cases from the market have demonstrated a problem arising during the use of the Thermomix TM6.
The standard, fixed measuring cup is designed so that sufficient steam from the mixing bowl can escape at the edges when cooking or simmering. During the cooking process or when following certain recipes, ingredients can float to the top, become compressed and prevent steam from escaping. Consequently, in extremely rare cases, increased pressure can build up in the mixing bowl during cooking and simmering. This can lead to a sudden and uncontrolled spillage of hot food, which in single cases can cause burns. The likelihood of such an occurrence increases if the recommended filling level of the food is exceeded. This also applies in cases where a measuring cup of the TM6 that fits tightly in the lid is used at predecessor models.
For cooking (simmering) at temperatures of 95°C or above, the simmering basket should always be used instead of the TM6 measuring cup, as the TM6 measuring cup fits tightly in the lid. The simmering basket rests loosely on top, is steam-permeable, and also prevents food spatter from the mixing bowl. This is a simple but necessary measure that will hardly affect the cooking experience – but can prevent this potential problem from occurring.
The recipes available in “Guided Cooking” have already been adapted accordingly, so that Thermomix customers are actively and visibly informed of its correct use. In addition, a corresponding software update has been implemented for the Thermomix TM6, which displays the relevant information on the appliance to all customers. With these measures, Vorwerk has ensured that there will be no further impairment due to this application problem
Visit https://www.vorwerk.com/global/en/sg/thermomix/safety-instructions for more information.