Garuda Named “Best in Region : Asia & Australasia”

 

Garuda Indonesia was named winner in the “Best in Region : Asia and Australasia” category in the Passenger Choice Awards 2013 organized by Airline Passenger Experience Association (APEX) – an industry association improving the airline experience that based in New York, United States of America.

Garuda Indonesia outshone five other airlines who were also finalists in the “Best in Region : Asia and Australasia” category, namely Singapore Airlines, Qantas Airways, Cathay Pasific Airways, Air New Zealand and Pakistan Airlines. The award is based on a survey on outstanding flight experience for airline passengers around the globe, in the period from mid 2012 till 30 June 2013. The survey was carried out online in the site  www.passengerchoiceawards.com, and the results tabulated by global survey agency, the Nielsen Company.

“Thanks to the strong commitment from the management and employees, Garuda Indonesia’s performance is gradually being recognized at international level. This achievement serves as a motivation for the us to continuously improve our performace throuh the “Quantum Leap 2011 – 2015” program, which will see the Garuda Indonesia Group becoming a five-satr airline and operating 194 aircraft by 2015,” – Garuda Indonesia President & CEO, Emirsyah Satar

In addition to winning the “Best in Region : Asia and Australasia” category, Garuda Indonesia was also chosen as the Top 5 Best Overall Passenger Experience, together with Emirates, Etihad Airways, Virgin America and Virgin Atlantic, as well as Top 5 Best Ground Experience with Delta Airlines, El Al Israel Airlines, Avianca and Virgin America. Garuda Indonesia also named the Top 5 Best Inflight Publication together with Avianca, Gulf Air, Ethiopian Airlines and Taca International Airlines.