January 2011, Bangkok, Thailand – Thinking of joining the hotel industry? Check out Mandarin Oriental, Bangkok which claims to be the employer of choice. The property recently renovated the entire second floor of the hotel’s River Wing, which contains all the elements of a real hotel, and dedicated it to its employees.
There are 10 distinctive zones in the O-Zone: Sell, Fashion, His, Hers, Health, Café 48, Talent, Mind, Dream and Relax, and has a unique contemporary design featuring a staff concierge and employee assistance programme, a relaxation and entertainment area, a bilingual lending library, hi-tech meeting venues, a “Café 48” restaurant, complete with a retail “Kiosk 48”, plus state-of-the-art locker rooms and resting facilities for employees.
“We recognize our employees as our most valuable asset in delivering a truly legendary guest experience, and we wanted to provide an area where they can interact freely and creatively and also learn from their peers,” said Jan Goessing, General Manager of Mandarin Oriental, Bangkok.
Team work and transparency are the two key priorities on which the O-Zone Experience has been designed. The office areas dedicated to Sales, Public Relations and Human Resources, are lit generously and share windows, creating a feeling of intimacy, yet openness amongst colleagues. The employees have their own bilingual monthly newsletter Sup Sip, with articles written by staff members for fellow staff members, thereby further instilling a family environment within the workplace.
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